Significant time for medical professionals, especially the nursing staff goes in chasing the support staff for movement of patients and mobilizing the medical equipment. Besides having adverse impact on customer satisfaction, delays in in-hospital Equipment Handling may at times be fatal to the patients. Often there are no systems or mechanisms to raise these requests and track the fulfilment.
The situation was no different at Baby Memorial Hospital (BMH). The technology team at BMH took this as a challenge and implemented a simple and cost-effective solution.